Overview

Phila Locksmith (“we,” “us,” or “our”) operates the website phila-locksmith.com. This Privacy Policy describes how we collect, use, and protect information when you visit our website or contact us for locksmith services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Contact information — your name, phone number, and email address when you call us, fill out a contact form, or request a quote.
• Service information — your address or location when you request on-site locksmith service.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected through standard web analytics tools (such as Google Analytics).

How We Use Your Information

We use the information we collect to:

• Provide and schedule locksmith services
• Respond to inquiries and customer service requests
• Send confirmations or follow-up communications related to your service
• Improve our website and service offerings
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze traffic. You can instruct your browser to refuse cookies, but some parts of the website may not function properly as a result.

Third-Party Services

We may use third-party services such as Google Analytics and Google Maps to support website functionality and analyze traffic. These services may collect anonymized data subject to their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain customer contact and service information for business and legal recordkeeping purposes. You may contact us at any time to request deletion of your personal data, subject to any legal retention requirements.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To make such a request, please contact us using the information below.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (215) 554-6109
• Email: service@phila-locksmith.com
• Address: Philadelphia, PA